Glossary

  • Brand: The feeling a person gets in their stomach, heart and mind when they hear your name; the accumulation of such impressions
  • Evangelist: A preacher of the gospel.
  • Marketer (20th Century): Someone who promotes or exchanges goods or services for money; the controller of external messaging.
  • Marketer (21st Century): A community builder that connects brands with the people who love them; the conduit for external communication and caretaker of authentic brand ownership.
  • Sustainability: Development that meets the needs of the present without compromising future generations to meet their own needs.
  • Zealot: A fanatically committed person.