Archive for May, 2008

Stop calling me a consumer. I am a person.

Cool Stuffon May 29th, 2008No Comments

With 168 members and growing, this Facebook group reinforces the notion that people are people, not consumers or market segments. One too many meetings with executives who focus their unsuccessful sales efforts on companies or demographic segments and you see the value in this discussion. People—with all their little quirks and intricacies—buy your products and services. Act accordingly.

Twitter

Cool Stuff, Social Mediaon May 1st, 2008No Comments

A great tool for improved dialogue with your constituents. Follow the people that interest you and share (in 140 characters or less) what’s going on with you or your business. Less formal and far less time consuming than a blog (at least until you’re addicted). @zappos is an interesting person to follow (the CEO of Zappos.com) to see how Twitter can be a valuable business tool.